Privacy Policy for HCI Hospitality
At HCI Hospitality, a unit of Swheta Leisure OPC Pvt Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
By using our website, you consent to the practices described in this policy. If you have any questions about this Privacy Policy, please feel free to contact us at info@hcihospitality.in.
- Information We Collect
When you interact with our website or services, we collect certain information to enhance your experience. This may include:
- Personal Identification Information: This includes your name, email address, phone number, travel preferences, payment information, and other personal details you provide when booking services or filling out forms on our website.
- Non-Personal Identification Information: This includes technical data such as browser type, device type, IP address, browsing behavior, and other general usage information collected automatically through cookies or similar technologies.
- How We Use Your Information
We use the information we collect for the following purposes:
- To process bookings for flights, hotels, and holiday packages.
- To communicate with you regarding your bookings, requests, and customer service inquiries.
- To improve our services, customize your experience, and offer personalized travel packages based on your preferences.
- To send promotional materials or offers related to our travel services, if you have opted-in to receive such communications.
- To comply with legal obligations or resolve disputes.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal details with trusted third-party vendors or service providers who assist us in operating our business, such as payment processors, hotel partners, airlines, and other travel service providers. These third parties are obligated to protect your data and are only permitted to use your information in connection with the services we provide.
We may also disclose your information if required by law or to protect our rights, safety, and property, or the rights, safety, and property of others.
- Data Security
At HCI Hospitality, we take your privacy seriously and use appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
- Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us track and personalize your usage of our website. You can choose to disable cookies through your browser settings, but please note that doing so may limit certain features of our website.
- Links to Third-Party Websites
Our website may contain links to third-party websites. These sites are not under our control, and we are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before sharing any personal information.
- Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt-out from receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Request the deletion of your personal information, subject to any legal obligations or legitimate business purposes that may require us to retain certain data.
To exercise any of these rights, please contact us at info@hcihospitality.in.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to remove that information as soon as possible.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates or changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@hcihospitality.in
Phone: 0120-3293683
By using our website or services, you acknowledge and accept the terms of this Privacy Policy.